Ready-to-Hire Talent: Browse a sample of our candidates who are immediately available and open to recruiter outreach.
Led AI-powered auto lending at a leading fintech lender, scaling volume 10x to $500M annually and building automated underwriting and pricing models that reduced rates by 250 bps.
Built and led an 80+ person team at a high-growth electric vehicle manufacturer, scaling a $1B+ business through digital retail, B2B SaaS, and D2C customer experience innovation.
Extensive leadership across sales, GTM strategy, and product innovation in fintech, e-commerce, and automotive sectors, with P&L ownership up to $2B.
Over 15 years in prepaid and embedded finance, rising from customer success leadership roles to SVP/GM of a nearly $100M business with full P&L ownership and sustained double-digit annual growth.
Built and scaled customer success, sales, and implementation operations from <100 to 8,000 clients, achieving 99% retention and major improvements in onboarding efficiency.
Deep experience serving unbanked and underbanked consumers, managing compliance-sensitive products, and integrating with major digital wallet and platform partners.
More than 30 years of global leadership in customer experience and operations within multinational banks and digital financial services, overseeing teams of 3,500+ across eight countries.
Expert in AI and technology integration in call centers, implementing enterprise CX tools to drive measurable gains in CSAT and FCR.
Delivered multimillion-dollar cost savings, $3.6M in annual revenue retention, and 45% NPS improvement through large-scale transformation programs.
Global GM and CPO with 20+ years across payments, fintech, financial services and telecom.
Co-founded and scaled mobile payments venture that was later acquired by a major tech company; managed all product, operations, and a $100M budget for a multi-carrier joint venture.
Proven track record delivering enterprise SaaS platforms, digital transformations, and $0–$100M+ revenue growth with deep regulatory and P&L oversight.
Transformed large-scale contact centers by deploying Generative AI, Voice Analytics, and IVR/IVA automation, reducing live-agent dependency by 80%.
Led servicing and collections operations across major lenders and banks, overseeing 500+ staff with stringent regulatory compliance.
Built AI-driven platforms for fraud detection, document processing, and skip tracing, delivering $28M in annual cost savings.
Career built on scaling sales and call center operations, driving multimillion-dollar growth across fintech, SaaS, and demand-generation sectors.
Implemented AI tools to transform lead generation, forecasting, and customer acquisition.
Deep experience in regulated environments (FINRA, FCRA) and growing startups from launch through profitability.
More than 20 years in global tech and digital media leading AI initiatives, GTM strategy, and large-scale product transformations.
Oversaw growth of a major consumer subscription product from 0 to 100M+ users; led music, sports, and CX strategy for high-visibility global platforms.
Expertise in fintech innovation, predictive analytics, retention and automated lifecycle management.
Leading operations for technology-driven workforce risk management and compliance solutions organizations implementing tech/AI across operations, including accent neutralization, dynamic scripting, and authentication in call centers.
Scaled sales and lead-generation strategies for 100% commission-based sales teams.
Extensive regulatory experience, managing sensitive consumer data at scale.
Leading design and implementation of enterprise analytics and AI systems including forecasting, OKRs/KPIs, ML model development, and scalable AI frameworks.
Managed full customer lifecycle, optimizing acquisition costs, incentives and agent training.
Strong experience navigating heavily regulated industries while modernizing operations.
Leads GTM, product, operations, and partnerships functions supporting fintech organization, working closely with enterprise partners.
Directed AI-driven modernization in digital acquisition and partner onboarding for consumer financial and digital platforms. Led business development efforts driving $350M+ P&L growth.
Managed compliance and optimized data use across audiences exceeding 200M monthly users.
Implemented enterprise AI platforms for automation, authentication, and fraud detection in credit services and collections environments.
Partnered with marketing and sales to improve messaging, retention, and upsell opportunities through call center channels.
Long history leading consumer-facing operations under FCRA and CFPB with strong analytics focus.
The Marcus-Levi Group 